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Nintendo says your Nintendo Network ID can be transferred to another Wii U...except when it can't

We've already heard that your NNID can be transferred to a new Wii U by Nintendo. Nintendo has once again released a statement on the matter.

"Nintendo of America's repair process includes the transferring of the Nintendo Network ID to a new Wii U console if a replacement system is needed."

If that's the case, why are people being told that they can't have their NNID transferred? A Nintendo UK customer service rep repeatedly told one customer that they have no means of transferring an NNID. So is this some sort of mistake with the customer service rep? Can the transfer only happen in the states? Why is there confusion over this when the answer should be quite simple?

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33 total comments (View all)
User avatar
11 Dec 2012 16:04

@gtt

This. Millions of times.
User avatar
11 Dec 2012 16:17

MoldyClay wrote:@gtt

This. Millions of times.

Actually the whole piracy/gaming sharing hurt Sony a lot on PS3 and PSP due to the original lax PSN rules.

Originally you were able to have 5 PS3s on your PSN account and 3 PSPs, tons of gamers shared accounts to avoid paying for games on PSN.

Users tried to do the same on 360 until Microsoft started bricking their consoles over it.

Thanks to ramped piracy and lost sales due to game sharing, you can expect extreme measures on all next gen consoles.

Vita already locked all your memory cards/system to one PSN account to prevent you from doing game sharing.
PS4 and Xbox 720 will probably follow suit, to please publishers and developers.
No Avatar
Anonymous
11 Dec 2012 16:17

Sounds like a problem with Nintendo of Europe, my guess is that it can't be moved if you take your Wii U to another country.
User avatar
11 Dec 2012 16:27

@M1 This.

The gaming / world is a very different landscape than it was when last gen started - since then there's been the major hacking scandals with the HD Twins, the rise of the Anonymous group, DRM, the global recession etc.

Anyone expecting 100% the likes of BC, No Region Locks and Multiple Accounts on the PS4 and X-Box 8 might be in for a rude awakening...
User avatar
11 Dec 2012 16:34

@Chosenoneknuckles

I was referring to game sharing mostly.
User avatar
11 Dec 2012 16:34

Chosenoneknuckles wrote:@M1 This.

The gaming / world is a very different landscape than it was when last gen started - since then there's been the major hacking scandals with the HD Twins, the rise of the Anonymous group, DRM, the global recession etc.

Anyone expecting 100% the likes of BC, No Region Locks and Multiple Accounts on the PS4 and X-Box 8 might be in for a rude awakening...


if you think sony/ms or anyone is going to do it like nintendo does, where your hardware is your account, then I have a bridge to sell you.
User avatar
11 Dec 2012 16:38

gtt wrote:
Chosenoneknuckles wrote:@M1 This.

The gaming / world is a very different landscape than it was when last gen started - since then there's been the major hacking scandals with the HD Twins, the rise of the Anonymous group, DRM, the global recession etc.

Anyone expecting 100% the likes of BC, No Region Locks and Multiple Accounts on the PS4 and X-Box 8 might be in for a rude awakening...


if you think sony/ms or anyone is going to do it like nintendo does, where your hardware is your account, then I have a bridge to sell you.


We will meet you here at the end of 2013 to see who wins out.

Seriously see Vita for Sony's future PSN plans.
You get two Vitas on your PSN account, if you want a third Vita you must do a system format of one of the other Vita and its memory cards.

But no one is going after Sony over it...

I can see Microsoft charging you a fee and/or limiting the number of Xbox 720s you can use with your XBL account.
User avatar
11 Dec 2012 16:44

I'm confused...if you can transfer your account to a new system if the old one breaks, then isn't that enough?
User avatar
11 Dec 2012 16:48

Mango_Magician wrote:I'm confused...if you can transfer your account to a new system if the old one breaks, then isn't that enough?

They want the ability to have multiple Wii U's using one eShop account so they can have all those games on multiple Wii Us.

Essentially they are either cheap, free loaders and/or have a strong sense of entitlement.
User avatar
11 Dec 2012 16:49

It's obvious: They don't want you to sell your system.
User avatar
11 Dec 2012 16:55

M1 wrote:
gtt wrote:
Chosenoneknuckles wrote:@M1 This.

The gaming / world is a very different landscape than it was when last gen started - since then there's been the major hacking scandals with the HD Twins, the rise of the Anonymous group, DRM, the global recession etc.

Anyone expecting 100% the likes of BC, No Region Locks and Multiple Accounts on the PS4 and X-Box 8 might be in for a rude awakening...


if you think sony/ms or anyone is going to do it like nintendo does, where your hardware is your account, then I have a bridge to sell you.


We will meet you here at the end of 2013 to see who wins out.

Seriously see Vita for Sony's future PSN plans.
You get two Vitas on your PSN account, if you want a third Vita you must do a system format of one of the other Vita and its memory cards.

But no one is going after Sony over it...

I can see Microsoft charging you a fee and/or limiting the number of Xbox 720s you can use with your XBL account.


the account is still portable. you don't have to send in your system to sony to have them log in your account on new hardware.
User avatar
11 Dec 2012 16:59

gtt wrote:

the account is still portable. you don't have to send in your system to sony to have them log in your account on new hardware.

Not yet you don't.

Nintendo will probably loosen the reigns in time and do something similar to Steam where you have to confirm your email and punch in the code they send to activate another computer.

Though if piracy and hacking takes off with Wii U, Nintendo will probably stick to a more strict view of accounts.
User avatar
11 Dec 2012 17:02

M1 wrote:
Mango_Magician wrote:I'm confused...if you can transfer your account to a new system if the old one breaks, then isn't that enough?

They want the ability to have multiple Wii U's using one eShop account so they can have all those games on multiple Wii Us.

Essentially they are either cheap, free loaders and/or have a strong sense of entitlement.


I actually agree. I've heard people complain and say they want to have the ability to play games they've downloaded on any Wii U anywere, but that dosen't make any sense...is carrying a, at most, 3 pound system really all that hard?

(Also I love my Wii U I'm typing from it!)
User avatar
11 Dec 2012 17:04

Mango_Magician wrote:
M1 wrote:
Mango_Magician wrote:I'm confused...if you can transfer your account to a new system if the old one breaks, then isn't that enough?

They want the ability to have multiple Wii U's using one eShop account so they can have all those games on multiple Wii Us.

Essentially they are either cheap, free loaders and/or have a strong sense of entitlement.


I actually agree. I've heard people complain and say they want to have the ability to play games they've downloaded on any Wii U anywere, but that dosen't make any sense...is carrying a, at most, 3 pound system really all that hard?

(Also I love my Wii U I'm typing from it!)

Well Steam lets you do 5 PCs/Macs
Sony lets you do 3 PS3s and 2 PSP/Vitas
Microsoft I'm not sure what their new terms are.
User avatar
11 Dec 2012 17:25

for now this doesn't bother me too much. my friends don't seem to have an interest in buying the WiiU so i need to bring mine over when i go. the only issue would be if my WiiU died and i needed a replacement. even then, it doesnt seem to be a big deal to have Nintendo do the transfer. its better than nothing.
User avatar
11 Dec 2012 17:39

M1 wrote:
Well Steam lets you do 5 PCs/Macs
Sony lets you do 3 PS3s and 2 PSP/Vitas
Microsoft I'm not sure what their new terms are.


steam has zero limit. You can log into, and install your games on as many devices you want. unless the specific shovel publishers prevent it on their specific game.
No Avatar
11 Dec 2012 17:53

"Rosie: Then the original console with purchases would have to be returned to us so we could move the purchases. I am sorry to confirm that you cannot have the same username. "


Apparently the person complaining to Rosie DID NOT send NINTENDO the console. He/she has a NEW console probably because he/she sent the broken one back to the retailer. Read that convo very carefully.

"atm its pointless me having this system without my username" = NEW CONSOLE


So it was HIS/HER mistake. Nintendo said they we will be using other devices with our NIntendo ID. You just have to wait till they are ready. Just like we had to wait for TVii. If you break your console then send it back to Nintendo or CALL them FIRST and get the info you need from them. It is not rocket science. It is just commonsense.

Now obviously there are people who need in BIG BOLD LETTERS that IF YOUR CONSOLE BREAKS TO SEND IT TO NINTENDO TO TRANFER YOUR ACCOUNT INFO TO A NEW Wii U. Sadly I guess Nintendo didn't do that anywhere on the box or the booklet. Some people are trained to send things back to retailers when the items they purchased is broken but for me. When it comes to Nintendo, my first thought is ALWAYS Nintendo. Obviously not everyone is like that but somebody is going to have to fix that mind set somehow. I mean if an item you purchase is BROKEN during delivery then yes, you send it back to the retailer. If the item breaks because manufacturer defect then depending on what it is, wouldn't you contact the manufacturer? My washing machine was making funny noises. Who did I contact? The Manufacturer which in this case is Haier. They told me to send the machine back to them. It's a portable so that was easy. They fixed it and sent it back. Problem solved. A console with PERSONAL infomation? Nintendo, Sony, Microsoft. They don't print the contact info on the console or the booklets for nothing. So hopefully people actually start doing this.

Now that person has his/her information in a Wii U that he/she sent back to the retailer and lord knows where that Wii U will be going. I sure as hell wouldn't throw out a computer, smartphone or any kind of device that holds my personal info into the garbage or even send it back to a retailer until I've gotten my info OFF the device.

The caps aren't angry rants. I just used them for emphesis.

Have a nice day everyone. ;)
No Avatar
Anonymous
11 Dec 2012 18:04

One would think people would know by now to send an electronic back to the company that made it.

But no somehow if something went wrong it is the retailers fault and specifically the location and employee who sold it to you.
User avatar
11 Dec 2012 19:22

gtt wrote:
M1 wrote:
Well Steam lets you do 5 PCs/Macs
Sony lets you do 3 PS3s and 2 PSP/Vitas
Microsoft I'm not sure what their new terms are.


steam has zero limit. You can log into, and install your games on as many devices you want. unless the specific shovel publishers prevent it on their specific game.

I beg to differ.

I just reinstalled Windows 7 and when I went activate Steam again it reminded me that I can only have it installed on 5 PCs/Macs.
User avatar
11 Dec 2012 20:17

M1 wrote:
gtt wrote:
M1 wrote:
Well Steam lets you do 5 PCs/Macs
Sony lets you do 3 PS3s and 2 PSP/Vitas
Microsoft I'm not sure what their new terms are.


steam has zero limit. You can log into, and install your games on as many devices you want. unless the specific shovel publishers prevent it on their specific game.

I beg to differ.

I just reinstalled Windows 7 and when I went activate Steam again it reminded me that I can only have it installed on 5 PCs/Macs.


I double beg to differ, I just did the same thing. and have installed and re-installed the steam client many times over the years. Upon instillation of steam there is no 'activation' of the steam client. Nor any such limit.
User avatar
11 Dec 2012 20:48

Nintendo can move thing at their repair shops.
They did it with my Wii. There are reports of them doing it for the WiiU.

And you are right that it costs sales -- people actually get their Nintendo consoles fixed instead of pitching them.

Mike from Morgantown
User avatar
11 Dec 2012 22:07

gtt wrote:

I double beg to differ, I just did the same thing. and have installed and re-installed the steam client many times over the years. Upon instillation of steam there is no 'activation' of the steam client. Nor any such limit.


I mean authorization.
When you run Steam for the first time on a new or reinstalled OS, you are given the option of creating a new account or using an existing account.

If you choose to use an existing account, you are asked to enter the 5 character code that was sent to your email to verify you have permission to use that account.

When I got my verification email with the code it told me I could only install my account on 5 computers.

This was literally last week.

Obviously you haven't installed Steam and used an existing account recently.
User avatar
11 Dec 2012 22:37

M1 wrote:
gtt wrote:

I double beg to differ, I just did the same thing. and have installed and re-installed the steam client many times over the years. Upon instillation of steam there is no 'activation' of the steam client. Nor any such limit.


I mean authorization.
When you run Steam for the first time on a new or reinstalled OS, you are given the option of creating a new account or using an existing account.

If you choose to use an existing account, you are asked to enter the 5 character code that was sent to your email to verify you have permission to use that account.

When I got my verification email with the code it told me I could only install my account on 5 computers.

This was literally last week.

Obviously you haven't installed Steam and used an existing account recently.


that's not activation. that's the security they use when you log in from a different computer or from a device for the first time. there is no limit on it.

infact, here is the email from the last time I had to do this. on dec 8th.

STEAM

Dear supergtt,

We've received a request to access your Steam account from a new computer
or web browser.

To complete this process, enter the following special access code into the
authorization dialog before trying to log in again:

PFRVB

If you did not attempt this action, please change your password immediately.

Thanks for helping us maintain the security of your account.

The Steam Support Team
http://www.steampowered.com

there is nothing about any activation limits, or install limits.
No Avatar
12 Dec 2012 00:25

ecco6t9 wrote:One would think people would know by now to send an electronic back to the company that made it.

But no somehow if something went wrong it is the retailers fault and specifically the location and employee who sold it to you.
Probably because for almost all other products (electronics/media included in many cases) you're required to send it back to the retailer, who then gets credit from the company. Most companies only seem to accept products back for repairs or replacement parts, not straight returns or exchanges.


Steam FAQ wrote:Is there a limit to the number of machines that can be authorized at once?

No, there's no limit. Steam Guard is aimed to protect the value that is yours, not limit your access to your stuff. As always, you can access your Steam account and library from as many machines as you'd like.
https://support.steampowered.com/kb_article.php?ref=4020-ALZM-5519
User avatar
12 Dec 2012 07:38

Regarding the Xbox, there's no limit I believe for how many consoles you bounce around on, but your account can't be logged on to two consoles at once to my knowledge, and it comes up with a notice every time you've used your profile elsewhere.

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