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WalMart Apologizes for Brawl Misprint

by bethany
19 January 2008
GN 1.0 / 2.0

An email Walmart is sending around for those who were affected by the Super Smash Brothers Brawl pricing error:

Dear [CENSORED],

We apologize for our recent video game pricing error and the incorrect information included in our follow up e-mail correspondence with you.

As we are always striving to provide a positive customer experience, we will be sending you a $10 electronic Gift Card toward a future purchase as an apology for your recent experience. (One Gift Card per affected customer; this card can only be used online at Walmart.com. Look for details in a separate email.)

As a reminder, your payment method was never charged for the canceled items. Any related authorization hold on your credit or debit card account will be released in accordance with your financial institution’s holds policy. Please contact your financial institution for more information.

If you have any questions, please email us at help@walmart.com.

Sincerely,

Customer Service at Walmart.com

Thanks to everyone who sent this in!