The ESRB’s current pool of fulltime raters… does not actually play the games that they rate. They just watch submitted videotapes or DVDs of someone else playing the game… I would strongly suggest having the raters play the games to completion and carefully log their findings throughout the playtest. I’ve already heard the ESRB’s argument on this one: “That’ll take way too long and it will compromise our turnaround time.” My solution to that is simple: Hire more people. - ex-ESRB employee, Jerry Bonner
Wow, that is a really interesting fact. I honestly had no idea, but I guess it is done in the interest of time. Click here for more insider info.