Dear Reader:
One extra day to spend those old stars
An email that reader Neil received about his Stars account…
On 3 June, we reminded Club Nintendo members that any Stars that had been in their accounts for more than 24 months would expire. On 1 July, those Stars expired.
However, due to a database error, our general newsletter of 1 July stated a Stars amount that was incorrect and included the expired Stars in the Stars Balance section.
To correct this error, we are giving those who had Stars expiring from their account one extra day to redeem their Stars. After 17:00 on 2 July, the Stars Balance that appears as ‘Current Stars Balance’ in the My Account section of Club Nintendo will be the correct balance and the expired Stars will be allowed to lapse.
This email is being sent to clarify that your correct Stars Balance is the one that is in the My Account section of Club Nintendo. We apologize for any confusion that this might have caused.