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If you backed the 3DS MN9 I'd demand for an update or your money back.
I've tried contacting COMCEPT via their Kickstarter politely more than once, no reply.
Kickstarter as a company itself doesn't handle any liability for money since it never goes through them - it's between Backer / Company. The whole MN9 rewards situation is dire and I'm surprised there hasn't been more of a movement towards resolving it by anyone.