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The thing is that they should have it optional. Some people like those toxic arracks on chat it seems. The Switch also has parental controls where parents could just turn it off in general.
I see a lot of people saying "I dont use VC anyway. " or "I only chat with friends anywayz", but some people don't. They chat with randoms. I would try that out and see how it goes and would turn it of if I don't like it. Simple as that.
On the other hand, I still have to build up a friend list on my Switch and see how that goes.