View Single Comment
I'm not demanding them to do so here nor am I saying that they should.
In terms of service, if the older model is going to like not last even three hours, for someone whose battery is dead or wasted, why can't Nintendo instead give an offer to give the customer a better switch instead of replacing the battery for the older switch?
Odds are that Nintendo will discontinue the old switch model meaning that the supply for that chipset ends. If that is the case, getting it repaired will be impossible for Nintendo to do for the older models.
Like how is Nintendo going to talk to the customer that this older model is outdated and so they will have to buy the newer switch?