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In my living room, I have a variety of devices capable of playing Netflix. The problem is, they were designed for the Netflix of their time, and struggle--if not outright fail--to play it now, and in all cases their official support has long been discontinued. It sure would be nice to play Netflix on the most modern piece of hardware on the shelf. The YouTube and Hulu apps clearly demonstrate the Switch's capability. But, if I want a quality Netflix experience, I have to sit at my PC or look at my small smartphone screen.
Instead of the Switch being the only console capable of playing Netflix in handheld mode, it's just the only console that doesn't have Netflix at all. That's not a great look, even if you want to spin it as "dedicated gaming device." Something else that isn't a great look: completely ignoring consumers' constant desire.