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Third parties perpetuate the bias by releaseing subperforming iterations of their own games.
Customers might just have other hardware to play other experiences and that is a fault Nintendo has had for not selling their systems on third party experiences but in their unique way of playing. Which in turn might have a stigma in communities like this one.
The market responds accordingly to what a company produces, I think it's harder to force considering also companies have been able to put out methods to influence customers into buying their stuff.
In regards to customers is just how moan the fact years later that some game didn't do well, mainly because it holds up or has reached some sort of cult status. But also that happens with movies.