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REPORT - Nintendo reported in Norway for breaching European consumer law

by nintendaan
27 April 2018
GN Version 5.0


Four leading digital storefronts have been reported by the Norwegian Consumer Council (NCC) for breaching European consumer legislation.

A survey carried out in December last year found that Nintendo failed to offer consumers the option to cancel software pre-ordered on the eShop.

Steam, Origin, and the PlayStation Store meanwhile were reported for not adhering to the right of withdrawal, yet failed to meet the criteria to be exempt.

The NCC says it previously wrote to Nintendo asking for the platform holder to change its practices and comply with the rules. This led to nowhere however, and the NCC is now filing a formal complaint against all four companies.

[Gamesindustry]