Cloud saves will be deleted if you cancel/fail to renew your Switch Online subscription

If you decide to go with a Switch Online subscription for an amount of time and then cancel later on, say goodbye to your cloud saves. Nintendo's Switch Online FAQ states that if you let your subscription lapse or you cancel it, your cloud saves will go up in smoke.

Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership. Nintendo Entertainment System – Nintendo Switch Online also uses the Save Data Cloud, so the same applies. However, if you keep the Nintendo Entertainment System – Nintendo Switch Online save data saved locally on your Nintendo Switch console, then you can use it again if you purchase another membership.

It's unclear how quickly your cloud saves will be deleted, but it doesn't seem like they'll stick around for too long.

We are unable to guarantee that cloud save data will be retained after an extended period of time from when your membership is ended. However, you can continue to use the save data that is saved to your system memory.

Thanks to The_King_Up_North for the heads up!

Categories: Top Stories, Consoles
Tags: eshop, switch


Tom Nook's Cloud Saves

Fri Sep 14 18 04:25pm
Rating: 2

Tom Nook charges no interest on your house loan, and no time limit to pay him back. Why does he get such a bad rap? He's the nicest banker ever. He literally makes no profit.

The NA support pages clarifies that they cannot guarantee that they will be retained for a period after the subscription expires. I really doubt they will just delete them as soon as your subscription ends, but I don't think they will keep it as long as PSN for example (I believe they keep saves for 6 months). It would be nice to know the exact time.

It would be nice to be able to download all the backed up saves even if the game associated with the save isn’t currently installed. Does anyone know if that’s possible?

No idea... But you don't have to delete local save data when uninstalling a game.. I wouldn't remove local save data you want to keep any way. Cloud is just a backup here. Not storage.

If for some reason you did delete it (maybe accidentally) you can always re-install the game, and then download the save data from the cloud backup again...

Fri Sep 14 18 02:34pm
Rating: 1

Actually seems reasonable to me. You don't pay for the service you don't get the saves. I do hope there is some form of a grace period in case a credit card gets declined or something.

Even if they don't, you can just resubscribe and upload the saves again. It wouldn't take that long, you could probably do it before you go somewhere with your Switch.

Fri Sep 14 18 02:46pm
Rating: 1

They should give you some sort of grace period. At least a month in my opinion. .

I'm gunna tell it like it is, yeah sure, it seems lousy but this is nintendo dipping their koopa shoes in the "online" ocean, yeah, they are antiquated with their services but we all need to calm down and see how the future holds up for the service, yeah i can see why people would be angry at the cloud data service but that's what it is a "service" not a freebie. (i can safely say that i won't be using the cloud service cause it's not a concern to me. please don't send me hate, i am just neutral on this matter.)

Hopefully Nintendo would first prompt you to backup your saves locally in this scenario. I'll probably just setup the auto-renew feature so this never happens. With my X1 sub I usually look for $35 deals, but with Nintendo it seems cheap enough to just renew each year.

Just like with expiring MyNintendo coins you'll probably get a reminder email, and likely also a reminder on the system itself. And probably the smartphone app as well.

Remember, they rather want you to stay subscribed so you can bet you'll be notified.

Fri Sep 14 18 02:51pm
Rating: 1 (Updated 1 time)

Suggestions for improvement: It should retain your data, but not allow you access to it nor update your cloud saves if you're not subscribing. It shouldn't just delete your saves entirely. Or there should at least be a specified grace period (like a week) after cancelation before deletion. While I don't suspect most people would lose/break their Switch during this imagined grace period, it would be a nice reassurance.

Otherwise I guess it isn't the worst thing ever, I just in general don't like cloud saves being tied to a subscription.

I’m sure you’ll start to get notifications about an impending expiry well in advance. This is not only expected, it’s a non-issue. Moving on.

They shouldn't be expected to hold on to your data forever, especially when you stopped paying the service. First time you sign back up you will update your console data to the cloud since they would be the more recent saves, not the other way around unless you are trying to revert back to a save file from a year ago.

The only reason it would be annoying is if something happened to your switch in the meantime. But then it is kind of like insurance. If you stopped paying your insurance when you crashed your car, you wouldn't expect the insurance company you were with to give you money to fix it.

We are unable to guarantee that cloud save data will be retained after an extended period of time from when your membership is ended.

That doesn't mean everything will be deleted one day after your subscription expires. The words extended period of time - while vague, I admit - were chosen for a reason.

Mon Sep 17 18 05:06am
Rating: 1 (Updated 1 time)

Boy, this week Nintendo is the laughing stock of the gaming community.

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