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FTC says Nintendo's warranty-voiding language is illegal

Nintendo's hardware warranty states, "this warranty shall not apply if this product is used with products not sold or licensed by Nintendo." Nintendo has been using this warranty statement for a long time now, but it seems they're going to have to change things up. The FTC has now put out a statement saying that policies like this are illegal. The FTC states that, "unless warrantors provide the parts or services for free or receive a waiver from the FTC, such statements generally are prohibited by the Magnuson-Moss Warranty Act, a law that governs consumer product warranties." The FTC has since sent Nintendo a letter warning them of the illegal activity, which forces Nintendo to change their wording, or operate in a different fashion.

Thanks to StarStabbedMoon for the heads up!

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Comments

This would likely explain why Nintendo has been offering free repairs for consoles broken by cheap docks.
On the other hand, I wasn't aware that this was actually illegal due to being pretty much commonplace with all major electronic brands/products.
It'll be interesting to see just exactly how manufacturers change their warranty policies in response.

Huh this doesnt make sense. It seems very fair that you only guarantee your console to work with your own stuff. Because otherwise people can put in any crap they want and demand it works

Both sides of the argument definitely have pros and cons to it. At least from my interpretation Nintendo's wording of their warranty makes it clear it's trying to deter piracy on their platforms (and to a lesser extent cheating devices but those are long gone now).

I feel companies should still be able to refuse service if customers break their devices with products that weren't properly tested for that device (e.g. crappy docks/adapters) as that would still qualify as misuse. However, companies shouldn't refuse service just for using third party parts or because a customer opened their product.

This certainly isn't a black and white issue in my opinion, but I'm pretty sure most people are gonna want to make it seem that way.

socar
Thu Apr 12 18 01:44am
Rating: 1

Well I guess Nintendo has to deal with it and allow people to use cheaper switch docks.

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