Following the filing of a class action lawsuit, Nintendo has released a statement concerning those experiencing Switch Joy-Con drift. Unfortunately, it's not going to be the statement some were looking for.
At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help.
This is a pretty standard response from Nintendo, outside of them stating that they've heard the complaints. It will be interesting to see what further statements Nintendo releases as the class action lawsuit moves forward.