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The Wonderful 101: Remastered Kickstarter backers upset over customs fees

The not-so-wonderful $20
by rawmeatcowboy
28 June 2020
GN Version 5.0

Over the last few weeks, there has been an angry sentiment growing over on the Wonderful 101: Remastered Kickstarter. There are a number of people who haven't received their physical copies yet, and furthermore, they're upset that they're being hit with some extra fees.

As the physical copies are being shipped out from the United States, that means there are some regions that have to pay extra customs fees/regional tariffs. This can result in nearly $20 in extra charges to get the product you backed. There are quite a few people over on the Kickstarter saying this information wasn't clear, and they're not happy with having backed the game, and now needing to pay more to get it.

Some have pointed out that almost all Kickstarters for games include this information in the FAQ section, and it's a pretty standard part of the process. That lead to others stating that while the FAQ does include this info, it wasn't mentioned in their until 9 days after the Kickstarter went live, so thousands of people had already pledged their funds.

Platinum doesn't appear to have commented on the matter yet, and truthfully, I'm not sure there's anything they can do. This leaves a decent chunk of fans waiting to get their physical copies, and not wanting to pay extra, or even being unable to in some circumstances.

Thanks to UnholyGrape for the heads up!