With the Wii and DS being so popular with the casual crowd, a lot of older people are getting into gaming. They aren’t as tech-savvy as us young whipper-snappers are, so they may have a bit of trouble setting up these ’sophisticated electronics’. According to an Accenture poll, 95% of returned electronics actually still function, 68% of people said they returned items because expectations weren’t met, or the item was just too confusing. Doesn’t anyone read the instruction booklet anymore?!